Overview:

As a Retail Furniture Sales Associate, you will provide outstanding customer service to all Macy's customers by demonstrating advanced product knowledge and building quality customer relationships that result in increased sales and repeat business. Your primary responsibility will be to deliver Macy's customer service promise by ensuring friendly and professional interactions with all guests. In this position, a Retail Furniture Sales Associate will develop advanced product knowledge.
Key Accountabilities:

• Maintain customer service and selling as the priority
• Demonstrate knowledge of furniture, accessories and services and use this knowledge to build sales
• Practice suggestive selling, offering related items and accessories and driving multiple-unit sales
• Comprehend and maintain department standards
• Follow special department operating procedures
• Communicate effectively with Associates and Management and be flexible to the needs of the business
• Achieve the company standard for sales productivity and credit solicitation
• Achieve the company standard for warranty sales programs

Skills Summary:

• Previous furniture selling experience a plus
• Ability to build relationships, solve problems, impact and influence others
• Possesses drive and is goal-oriented
• Demonstrates an energetic and positive attitude
• Ability to communicate effectively with customers, peers and management
• A team player who possesses the ability to work in a learning environment.

Macy's is an Equal Opportunity Employer, committed to a diverse and inclusive work environment.

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